We are a leading global Managed Service Provider (MSP), providing reliable and affordable IT infrastructure management services like Remote Server Monitoring and Management, Helpdesk Services, Remote Desktop Support, IT Infrastructure Monitoring, and more. We specialize in the area of IT Infrastructure Management Services (IMS) providing a full spectrum of Managed IT Services to companies worldwide. Our flexible approach enables us to act as an extension to your IT department or supplement an existing IT function.
Our technical expertise remains our primary and dominant strength. A dynamic and young team of professionals with strong academic backgrounds, international exposure, and advanced technical skills allows us to provide our clients with a unique blend of outsourcing experience.
Our History
- Our roots date back to 1998 when we ventured in to the Remote Infrastructure Management
Services (RIMs) business under the banner of “Byte Technology” – a proprietorship
company headed by Mr. Vishal Vasu. In the mid of 2006, “Byte Technosys Pvt. Ltd.”
was incorporated with a focus to expand the service offerings and in 2008 we established
a full fledge 24x7 Network Operations Centre (NOC). In 2010 a strategic merger was
signed with Dev Information Technology Ltd. (DEV IT) and currently Byte Technosys
Pvt. Ltd. is a subsidiary of DEV IT.
- We have, since then, invested in advanced technologies and state-of-the-art global
Network Operation Centre (NOC) which runs 24x7. The NOC is housed with skilled,
trained and certified engineers who currently provide IT support to more than 100+
clients worldwide. The parent company (DEV IT) has been appraised at CMMi Level
3 of the CMMI Institute’s Capability Maturity Model Integration and uses custom
tools and advanced processes that deliver the right service and support.
Our Differentiators
- Cost efficiency that saves our customers between 20% to 30%
- Focus on customer satisfaction with the goal of building successful and long-lasting
business relationships
- Technology experience and a skilled workforce that uses industry-leading best practices
to provide exceptional support
- Continuous improvement of processes to deliver quality above and beyond our service
level agreements
- More than a decade of experience allowing us to offer the fastest response and resolution
times in the industry
- Fully owned 24x7 Network Operations Centre (NOC) with 24x7 availability of industry
certified and skilled man power
- “10 Most Promising IMS Companies in India” by CIO Review (2013)
- India’s Best Managed Service Provider (2012 & 2013) by CRN Xcellence
Awards
- “5 Most Promising IT Infrastructure Companies in India” by Silicon India (2014)
- Channel World Premier 100 Awards (2013 & 2014)
Our Infrastructure
Capable of executing large and mission critical assignments, our facilities provide
an ideal and exclusive environment for creative and skilled professionals. Scientifically
designed and fully networked, the workspace is complete with all support services
and amenities. With the best software and hardware environments coupled with state-of-the-art
communication facilities our offices are fully equipped to work as virtual extensions
of clients' environment, providing 24x7 services.
- Total office area of more than 20,000 sq. ft.
- Modern “state-of-the-art” work environment
- 24x7 Network Operations Centre (NOC)
- High grade desktops for development, support and testing
- 30 Mbps redundant dedicated leased lines
- 8 hours of UPS backup power supply
- 30 KVA backup diesel generator
- Latest virus protection and intrusion detection systems, safeguarding data and workstations
- RFID & biometric restricted access for physical security
- 24x7 CCTV surveillance